Upcoming events

    • 10.05.2021
    • 10:00 AM - 12:30 PM (UTC+10:00)
    • Launceston Conference Centre

    REGISTER

    Event description

    We probably all know someone who has been impacted by suicide and maybe it is even you. These workshops aim to increase understanding of the impacts of suicide in a workplace environment. Standby Support after Suicide services will support TCCI in this workshop with expert, empathic and compassionate advice.

    • How to we engage with someone at work who has been directly or indirectly affected by suicide?
    • What do we say or do?
    • Is it ok to feel guilt or sadness?
    • How do we protect our own mental health after a suicide?
    • What can you do as business to help support those affected by suicide?
    • Who in your workplace could be impacted?
    • What is trauma and grief?
    • What can we do as a workplace with postvention planning?

    Further inquires to safety@tcci.com.au

    • 13.05.2021
    • 12:30 PM - 3:30 PM (UTC+10:00)
    • Peppers Silo

    REGISTER

    Event description

    Course Content

    This workshop aims to explore strategies to resilience in the workplace. The workshop will cover:

    • Causes of workplace stress
    • Using empathy to understand others’ resilience
    • Providing support
    • Questioning techniques to identify opportunities to build resilience
    • Feedback and information
    • Developing a personal action plan

    Learning Outcomes

    By the completion of this course the participant will be able to:

    • Understand causes of workplace stress
    • Demonstrate empathy when communicating with others
    • Apply questioning techniques to identify individual challenges and solutions
    • Provide feedback to enhance resilience
    • Identify and manage causes of workplace stress


    Who should attend?

    This course is suitable for those working with and leading others in the workplace

    Delivery Information

    Duration: 2 hours

    Locations: State-wide

    Investment

    $175 TCCI member

    $260 non-member

    More Information?

    Call 1300 559 122 today to discuss your training needs including on-site or customised delivery or email training@tcci.com.au

    • 13.05.2021
    • 12:30 PM - 3:30 PM (UTC+10:00)
    • Peppers Silo Launceston

    REGISTER

    Event description

    Course Content

    This workshop aims to explore strategies to resilience in the workplace. The workshop will cover:

    • Causes of workplace stress
    • Using empathy to understand others’ resilience
    • Providing support
    • Questioning techniques to identify opportunities to build resilience
    • Feedback and information
    • Developing a personal action plan

    Learning Outcomes

    By the completion of this course the participant will be able to:

    • Understand causes of workplace stress
    • Demonstrate empathy when communicating with others
    • Apply questioning techniques to identify individual challenges and solutions
    • Provide feedback to enhance resilience
    • Identify and manage causes of workplace stress


    Who should attend?

    This course is suitable for those working with and leading others in the workplace

    Delivery Information

    Duration: 2 hours

    Locations: State-wide

    Investment

    $175 TCCI member

    $260 non-member

    More Information?

    Call 1300 559 122 today to discuss your training needs including on-site or customised delivery or email training@tcci.com.au

    PLEASE NOTE:

    If you would like to use some or all of your membership voucher on this course or you are a member and would like to be invoiced for training instead, you will need to contact the TCCI prior to booking on 03 6236 3600 or training@tcci.com.au

    Cancellations received less than 14 days prior to the course date will incur full course fees, however substitutions are available

    Course details, including venue, will be sent out 1 week prior to course date - please ensure that you opt into receiving notifications from Humanitix

    Refund Policy

    Refunds are available 14 days prior to the event

    • 14.05.2021
    • 10:30 AM - 12:00 PM (UTC+10:00)
    • Peppers Silo

    REGISTER

    Event description

    Course Content

    Now that JobKeeper has ended, your business may be facing renewed operational challenges, forcing you to consider downsizing your workforce. Or your business may currently be doing well but you want to be prepared for future impacts. This workshop will help you navigate the difficult decisions you may have to make in the post-JobKeeper economic environment including:

    • Where to start in assessing your current and future workforce needs – including identifying essential positions and outsourcing
    • What are restructures/redundancies and what do they mean including what is a “genuine redundancy”
    • When you should begin consulting with your workforce and their representatives over potential redundancies
    • What pay and notice requirements apply in the event you do have to downsize your workforce
    • How to manage the legal risks

    Who should attend?

    This course is designed for those working in leadership and strategic HR positions in your business:

    • Business owners
    • Decision makers
    • HR managers and directors
    • Senior managers
    • Managers
    • Supervisors

    Delivery Information

    Duration: 1.5 hours (10.30am to 12pm for each event)

    Locations: State-wide

    Investment

    FREE for members

    $30 for non-members.

    More Information?

    Call 1300 559 122 today to discuss your training needs including on-site or customised delivery or email training@tcci.com.au

    • 17.05.2021
    • 2:00 PM - 3:30 PM (UTC+10:00)

    Event description

    Vaccinations are now being rolled out across Australia with the government promoting it as a critical control for the spread of the virus in the general population. This becomes a key consideration for health and safety in the workplace and raises a number of questions; 

    Are vaccinations mandatory in some businesses? 

    Can you make vaccination mandatory? 

    How do you manage workers if some of your people do not wish to be vaccinated?

    Further inquires to safety@tcci.com.au


    • 20.05.2021
    • 9:30 AM - 12:30 PM (UTC+10:00)
    • Peppers Silo Launceston

    REGISTER

    Course Content

    One of our most popular workshops, this workshop focuses on fundamental information for effective and professional communication. Participants will develop a strong understanding of how effective communication can potentially avoid conflict situations. 

    The workshop will also cover:

    • Active listening and using your voice effectively
    • Communication tips and techniques
    • Body language do’s and don’ts
    • Dealing with difficult clients and conflict resolution
    • Negotiation and compromise
    • Problem solving techniques
    • Developing a personal action plan

    Learning Outcomes

    By the completion of this course the participant will be able to

    • Understand preferred communication methods
    • Know and understand causes of conflict and conflict resolution methods
    • More positively manage their own behaviour
    • Identify and demonstrate effective telephone techniques
    • Demonstrate professional methods of answering the telephone and transferring calls
    • Recognise and manage difficult calls
    • Develop essential communication skills

    Who should attend

    This course is suitable for any employee who is required to work as part of a team and for those employees who are regularly dealing with clients and customers.

    Delivery Information

    Duration: 3 hours

    Locations: State-wide

    Investment

    $250 TCCI member

    $375 non-member

    More Information?

    Call 1300 559 122 today to discuss your training needs including on-site or customised delivery or email training@tcci.com.au

    PLEASE NOTE:

    If you would like to use some or all of your membership voucher on this course or you are a member and would like to be invoiced for training instead, you will need to contact the TCCI prior to booking on 03 6236 3600 or training@tcci.com.au

    Cancellations received less than 14 days prior to the course date will incur full course fees, however substitutions are available

    Course details, including venue, will be sent out 1 week prior to course date - please ensure that you opt into receiving notifications from Humanitix

    Refund Policy

    Refunds are available 14 days prior to the event

    REGISTER

    • 02.06.2021
    • 9:30 AM - 11:30 AM (UTC+10:00)

    REGISTER

    Event description

    Course Content

    This workshop aims to explain what Emotional Intelligence actually is as well as why it is important. 

    The workshop will also cover:

    • The five pillars of Emotional Intelligence
    • Why we use Emotional Intelligence
    • Some myths about emotions and emotional intelligence
    • How to be more emotionally intelligent
    • Developing a personal action plan

    Who should attend?

    This course is suitable for any employee who is required to work as part of a team and for those employees who are regularly dealing with clients and customers.

    Delivery Information

    Duration: 2 hours

    Locations: State-wide

    Investment

    $175 TCCI member

    $260 non-member

    More Information?

    Call 1300 559 122 today to discuss your training needs including on-site or customised delivery or email training@tcci.com.au

    PLEASE NOTE:

    If you would like to use some or all of your membership voucher on this course or you are a member and would like to be invoiced for training instead, you will need to contact the TCCI prior to booking on 03 6236 3600 or training@tcci.com.au

    Cancellations received less than 14 days prior to the course date will incur full course fees, however substitutions are available

    Course details, including venue, will sent out 1 week prior to course date - please ensure that you opt into receiving notifications from Humanitix


    Refund Policy

    Refunds are available 14 days prior to the event

    Date and time

    Wed 2nd Jun 2021, 9:30 am - 11:30 am AEST

    Add to calendar

    Online Event

    Event is held on Zoom, connection details will be emailed


ABOUT ASSOCIATION

The George Town Chamber of Commerce supports existing local business, industry and enterprise and encourages new enterprises from manufacturing and heavy industry, educational, retail, support services and tourism in the George Town and surrounding areas.

CONTACTS

Secretary: jo@gtcoc.com.au
Liaison Officer: heather@gtcoc.com.au

Address:
PO Box 50
George Town, TASMANIA 7253

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